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FAQs

Can I return products?

Our return policy allows you to return products as long as they are unopened and you provide proof of purchase. If the product remains sealed in its original packaging, we will gladly process your return. However, once a product has been opened, we are unable to accept returns due to health and safety regulations. We appreciate your understanding and encourage you to carefully review products before opening them to ensure they meet your needs. If you have any questions or require assistance with a return, please contact us.

When can I pick up my online order?

Online orders are typically processed within 24 hours, though sometimes we may complete processing even sooner. When your order is ready for pickup, we will send you a message! If you are wanting to pick up your order as soon as possible please reach out to us and we will help you!

How do I checkout using a giftcard?

E-gift cards can be used both in-store and online, making them a versatile way to shop! To redeem your E-gift card online, add items to your cart and proceed to Checkout. Select Gift Card (if you don’t see this option, enable it in Payment Settings), enter the gift card number, and tap Redeem to finalize your purchase. Please note that physical gift cards are for in-store use only, making them the perfect treat for yourself or a thoughtful gift for a friend in need of some well-deserved self-care!

How do I use promo codes when checking out?

For information about promo codes during checkout, please note that each promotion varies. Some may require you to enter a code, while others are applied automatically at checkout. If a promo applies to specific products, ensure that these items are added to your cart and that all promotional requirements are met before completing your purchase. If you still find yourself struggling to access the promo, please reach out to us and a member of our team will be happy to help you!

Pregnancy safe products

We can recommend products that are generally considered safe for pregnancy, but please note that our team is not made up of medical professionals. It is important to consult with your healthcare provider for personalized advice and confirmation before using any products. Your provider can ensure that the products you choose are safe for you and your baby.