Prelude Cleanser

Our return policy allows you to return products as long as they are unopened and you provide proof of purchase. If the product remains sealed in its original packaging, we will gladly process your return. However, once a product has been opened, we are unable to accept returns due to health and safety regulations. We appreciate your understanding and encourage you to carefully review products before opening them to ensure they meet your needs. If you have any questions or require assistance with a return, please contact us.

Online orders are typically processed within 24 hours, though sometimes we may complete processing even sooner. When your order is ready for pickup, we will send you a message! If you are wanting to pick up your order as soon as possible please reach out to us and we will help you!

Gift cards are for in-store use only! It's the perfect way to treat you or a friend to some much needed self care.

For information about promo codes during checkout, please note that each promotion varies. Some may require you to enter a code, while others are applied automatically at checkout. If a promo applies to specific products, ensure that these items are added to your cart and that all promotional requirements are met before completing your purchase. If you still find yourself struggling to access the promo, please reach out to us and a member of our team will be happy to help you!

We can recommend products that are generally considered safe for pregnancy, but please note that our team is not made up of medical professionals. It is important to consult with your healthcare provider for personalized advice and confirmation before using any products. Your provider can ensure that the products you choose are safe for you and your baby.